Despite her best efforts, 66-year-old Carol Sawyer remains concerned about the struggle to connect a printer to her home's WiFi network.
Even after the Houston native and community volunteer replaced a bug-ridden inkjet with a laser model, her wireless problems persisted, leaving her new HP printer stubbornly off the grid. HP printer troubleshooting steps are easy. "It's all very frustrating," says Sawyer. "The so-called quick setup is an oxymoron." Not even the experts at the local Micro Center Knowledge Bar were able to help her solve the problem. And so, she predicts more than a few YouTube tutorials in her future.
